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About Us



Group Executive Management

"Bahrain Telecommunications Company (BATELCO) is headquartered in the Kingdom of Bahrain and is listed on the Bahrain Bourse.

Batelco has played a pivotal role in Bahrain's development as a major communications hub and today is the leading digital communications solutions provider, continuing to lead and shape the local consumer market and the enterprise ICT market.

Batelco has also evolved from being a regional Middle Eastern operation to becoming a major communications international entity - operating as the "Batelco Group" with direct and indirect investments across 14 geographies, namely Bahrain, Jordan, Kuwait, Saudi Arabia, Yemen, Egypt, Guernsey, Jersey, Isle of Man, Maldives, Diego Garcia, St. Helena, Ascension Island and the Falkland Islands."



Ihab Hinnawi was appointed as Group CEO in December 2015, having led the Group as Acting CEO since February 2015. Ihab joined Umniah as Chief Executive Officer in 2009, drawing on over 20 years of extensive managerial experience to lead the company's industry-pioneering operations. Prior to assuming the CEO role at Umniah, Mr. Hinnawi held the role of General Manager Enterprise Division at Batelco Bahrain and subsequently the role of CEO at Batelco Jordan. In 2004 Mr. Hinnawi helped to establish Umniah as a key member of its initial management team, and continued to work as the Operations Director of Umniah until 2007.

His repertoire of key expertise portfolio includes increasing revenue, effecting management change, developing new businesses, managing high stake negotiations, strategic planning, developing key partnerships, building corporate and marketing strategy, effecting risk management, and leading organizational restructuring.

Muna Al Hashemi is playing a key role in the implementation of the Group’s strategy to embed transformational programmes and strengthen digital capabilities designed to improve operational performance with an emphasis on delivering superior customer experience within each of the Group’s joint venture operations.


Prior to holding her current post, Muna spent three years at the helm of Batelco’s Bahrain operation as Chief Executive Officer. Having joined Batelco in 1994 Muna began her career path in the Engineering Department before progressing through a number of divisions, including Customer Services, Accounts, Product Marketing, Product Development and Customer Marketing.


The depth of knowledge of various functional units and processes that Muna gained in her diverse roles from graduate trainee to CEO provides her with a wealth of experience and knowledge. Muna holds a BSc in Electronic Engineering and a Masters in Engineering and Telecommunications. Furthermore, Muna is a member of the Board of Directors of Umniah, Batelco’s sister company located in Jordan, and a Board Member of Bahrain’s Supreme Council for Women.




Faisal Qamhiyah was appointed as Group Chief Financial Officer in October 2013 having served as Bahrain CFO since January 2013. Prior to joining the team at Batelco, Faisal held the role of CFO at Umniah, Batelco's sister operation in Jordan from June to December 2012. He brings a wealth of experience with unique mixes of commercial and financial hands-on proven experience coupled with passion for the telecom industry. Faisal had served with distinction as advisor to the Board of Directors, CEO, CFO, COO and as Marketable Securities Fund Manager in various companies. He held a number of roles at Zain Jordan including the positions of Finance Director / CFO, Chief Marketing Officer and Chief Operating Officer. His experience also includes the role of Group Internal Auditor EDGO Group and Investments Director / Capital Markets at Ern Capital.

Faisal holds a BA in Economics & Accounting from Yarmouk University Jordan and a CPA from Delaware USA. He also completed the Executive Development Programme (EDP) at Kellogg School of Management, Chicago USA and various executive leadership programmes at prestigious institutes including the Harvard Business School and London Business School. Faisal is Co-founder and Board of Directors' member of Jordan Association of Management Accountants (JAMA).

ahmedk.jpgShaikh Ahmed entered the company as Senior Manager Employee Relations in 1997. Coming from an engineering background having been an aircraft engineer, he made the transition from machines to people smoothly. From 1999 he added recruitment to his responsibilities. Being a team member in Project Get Ready in 2002 proved to be an immense learning curve for Shaikh Ahmed as issues not before applicable within the company were addressed. The experience widened his scope in the field of Human Resource Development and led to his appointment as acting GM HR in mid 2003. He became GM HR in mid 2004 and in January 2008 extended his role to include responsibility for the Batelco Group.


Ali Sharif functionally reports to the Batelco Group Board Audit Committee and also sits as a permanent invitee on the Board Audit Committee of Batelco Group’s subsidiaries and affiliate companies such as Batelco Bahrain, Qualitynet, Umniah, Dhiraagu, Sabafon and Sure Group. He holds the responsibility to directly lead, manage and supervise all core assurances & advisories activities and services within the Group's companies including carrying out regular services related to the respective Board Audit Committees.

Ali joined Batelco as a university graduate and has held a number of key positions during his tenure including Manager and Chief Internal Auditor of Batelco Bahrain and currently Chief Internal Auditor for Batelco Group.

Besides Ali's double academic bachelor degrees in both Finance and Accounting, he has also attained the following professional qualifications CIA (USA), CISA (USA), CRMA (USA). He is one of the co-founders of the Bahrain Chapter of Information Systems and Controls Association (ISACA). He has an active membership with the Institute of Internal Auditors (IIA), Information Systems and Controls Association (ISACA) and Association of Certified Fraud Examiners (ACFE) in the USA.


 Karan Ponnudurai joined the Batelco Group in July 2016 taking on the newly created role of Group Chief Digital Officer to support the Group’s strategy to be a leader in the growing field of digitisation.  With over 25 years’ experience gained in leading organisations in the US, Germany and Malaysia, Karan has the relevant knowledge and experience to meet Batelco Group’s commitment to delivering the digital solutions required for the growth of smart cities and smart businesses. 

Prior to joining the Batelco Group, Karan held the post of Chief Innovation Officer at Axiata Digital, Malaysia, with responsibility for the digital strategy, implementation and on-going business operations of the company across a number of geographies. He previously held senior executive roles including the post of Chief Online and Innovation Officer at Celcom Axiata and Vice President Technology & Business Development at SoftBank Emerging Markets, Kuala Lumpur.

Karan holds a BSc in Electrical Engineering from Stanford University, USA and a Master of Engineering with specialisation in Communication Systems from University of Malaya, Kuala Lumpur.


Ahmed Abdel-Latif joined Batelco Group in October 2016 as Group Chief Wholesale Officer to focus on achieving the group's vision of being the leading integrator of digital solutions and services in its chosen markets through consolidating, optimizing and strategic planning of the Group's international & wholesale services portfolio.

His remit covers International Wholesale Voice & Data Services, International Roaming, IP Transit, Cross-border Cable Systems, International VAS, Data Centers & Cloud Services and Global Carrier Partnerships & Alliances.

Ahmed brings 20 years of experience in International Wholesale & Carrier Services across the Emerging Markets space. Prior to joining Batelco Group, he was Vice President, Business Development for Middle East & Africa (MEA) for a global provider of wholesale & enterprise Telecoms services, operating the world’s largest privately-owned submarine fiber cables network with direct access to 44 markets.

Previously, Ahmed was Group Vice President for International Carrier Services, Wholesale & International Roaming at a large Emerging Markets Telecoms Services group with operations in 18 countries across the Middle East, Africa, and South Asia, with annual turnover of $14.1 billion.

Ahmed holds a Bachelor’s degree in Telecommunications & Electronics Engineering from Ain Shams University (Cairo, Egypt), a Master of Science degree in Computer Science from the University of Louisville (KY, USA), and a Master’s degree in Business Administration (with Distinction) from The Maastricht School of Management (Maastricht, The Netherlands); with a focus on Globalization.


Miguel-Angel Fuentes joined Batelco Group in September 2017 as its Group General Counsel taking on responsibility for all legal and regulatory matters across Batelco's operating companies.

His many years of relevant experience include 12 years with Zain Group where he served in a number of senior legal roles in the Africa and Middle-East headquarters of the Group. Prior to this, Miguel-Angel held the role of Legal and Regulatory Director at Intercel Madagascar in addition to working as an independent consultant in the ICT field.

This background provides Miguel-Angel with a strong knowledge base in various areas such as mergers & acquisitions, telecommunications infrastructure deals, managed services and supply contracts.

Miguel-Angel has a Master’s degree in French and Spanish Corporate Law-European Law from the University of X-Nanterre, France. He has also completed an Executive Management Programme with Witts Business School, South Africa.


Dr. Ghassan was appointed as General Manager, Mergers & Acquisitions (M&A) for the Batelco Group in 2013. He joined Batelco in 1996 and throughout his tenure was predominantly responsible for identifying and leading inorganic M&A transactional activities in the Telecom sector and other close adjacencies. Dr. Ghassan also held the post of Chief Financial Officer for Batelco’s Bahrain operation from 2010 until taking up the position as Group GM, M&A in 2013.


He has also held Board positions in a number of Batelco’s operational investments in Kuwait (Qualitynet), Jordan (Batelco-Jordan), India (STel), Maldives (Dhirrago) and Yemen (SabaFon).


Prior to joining Batelco, Dr. Ghassan worked in the United Kingdom as a Research Associate at the University of Leicester carrying out theoretical and applied research in Control Engineering. His financial planning and modelling, Telecoms corporate finance, corporate valuation, M&A transactional experience and corporate strategy development over the years with the Batelco Group is complemented with a strong academic background.


He holds a Bachelor degree in Control Engineering, an MSc in Control Systems from the Imperial College of Science, Technology and Medicine (London) and a PhD in Control Systems Theory from the University of Leicester (UK).


Dr. Karl-Michael Henneking
Group Chief Strategy & Business Development Officer, Batelco Group

Dr. Karl-Michael Henneking joined Batelco Group in September 2018 with the mandate to evolve and execute the Group’s corporate strategy and business development activities. His work has a strong emphasis on driving digital innovation across the diverse network of operations.

Dr. Karl-Michael brings experience from senior management positions and consultancy roles in the telecom, IT and digital industry to the Group: Prior to joining Batelco he held Chief Executive positions in Corporate Strategy, Marketing and M&A at Mobily, KSA, and served as Chairman of the Board of Mobily Ventures, Bahrain. As Managing Partner, Head of the Global Strategy & Innovation Practice and Executive Board Member of Detecon International Consulting in the Deutsche Telekom Group he helped companies in Europe, Asia, Africa and the Middle East to grow and optimize their business. He has successfully launched new mobile operators, new business units and digital start-ups.

Dr. Karl-Michael holds a PhD in Business Administration from the University of Hamburg. He is a member of the Advisory Board of Deltadrei AG Management and Technology Consulting, Switzerland, a founding member of the digital marketplace Skilldeer in the UAE, and a founder of Untitled-Inc, an international expert network and venture launch pad in the Distributed Economy, Blockchain and Crypto investment space.

Cyrille Joffre, Chief Technical and Information Officer at Batelco Group subsidiary Sure, was appointed as Batelco Group A/CTIO in November 2017. His main role in this position is to drive the network and IT investments that effectively support businesses today and enable foreseeable businesses through innovation, technology capabilities and excellence in execution.

With close to 20 years’ experience in the telecommunications industry, Cyrille has gained extensive knowledge of the industry working across a number of leading organisations including Alcatel-Lucent and Cable & Wireless Communications. He has a large exposure to international and cultural challenges, stationed in France, Hong Kong, Monaco, Netherlands, Singapore and Tokyo.

Cyrille joined Sure in September 2013 to head up a newly merged division incorporating planning, operations and maintenance in line with Sure’s focus on making major investments in network and IT infrastructure to deliver the next generation of high quality, secure services for both consumers and enterprises.

He holds a Master’s Degree in Electronics Engineering from Institut Supérieur d’Electronique de Paris (ISEP) and completed the Senior Executive Programme (SEP) at London Business School (LBS).